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Hỗ trợ kỹ thuật 24/7 - OBD Việt Nam - Máy đọc lỗi và chẩn đoán ô tô chuyên nghiệp

Hỗ trợ kỹ thuật 24/7

Phòng kỹ thuật công ty OBD Việt Nam với 12 nhân sự với trình độ đại học và trên đại học, có 4 kỹ thuật viên tốt nghiệp loại giỏi tại các trường Đại học có ngành ô tô trong cả nước. Và 8 nhân viên đã từng là kỹ thuật viên xuất sắc tại các hãng nổi tiếng như BMW. Mer, Audi , Hyundai, Toyota ...  Trưởng phòng là ông Đặng Văn Luyện với nhiều năm kinh nghiệm và được tiếp xúc với công nghệ chẩn đoán hơn 5 năm

Bộ phận kỹ thuật OBD Việt Nam với 4 nhóm chính bao gồm

  • Dịch vụ khách hàng (Điện thoại, Teamview, Email, Trực tiếp)
  • Cài đặt phần mềm
  • Nghiên cứu chuyên sâu các sản phẩm chẩn đoán
  • Chuyển giao công nghệ cho khách hàng

Thực hiện 8 nhóm công việc như sau :

  • Trực tổng đài và tư vấn hỗ trợ kỹ thuật cho khách hàng 24/7 thông qua đường dây nóng  08.66.884.888
  • Cài đặt phần mềm chẩn đoán, phần mềm tra cứu trực tiếp cho khách hàng thông qua teamview hoặc tiếp nhận máy khách hàng để xử lý cài đặt, nâng cấp
  • Hỗ trợ tìm kiếm dữ liệu sơ đồ mạch điện , tài liệu liên quan đến các tình trạng lỗi xảy ra trong quá trình chẩn đoán
  • Hỗ trợ Test, kiểm tra lỗi xe miễn phí trong khu vực nội thành miễn phí (30km)
  • Trực tiếp xử lý cứu pan đối với khách hàng thân thiết của OBD Việt Nam khi gặp trường hợp khó khăn
  • Hỗ trợ chuyển giao công nghệ toàn quốc khi khách hàng có nhu cầu
  • Hỗ trợ đào tạo Online cho khách hàng hàng đêm thông qua hệ thống đào tạo nội bộ của OBD Việt Nam
  • Nghiên cứu các công nghệ mới liên quan đến lĩnh vực cài đặt sửa chữa ECU, cài đặt chìa khóa ...
  • Tư vấn hỗ trợ khách hàng thông qua Email về những thông tin kỹ thuật liên quan đến chẩn đoán & Pan bệnh

Phòng Kỹ thuật OBD Việt Nam:

phong ky thuat obd vietnam

Hỗ trợ khách hàng là nhiệm vụ hàng ngày của Phòng Kỹ Thuật:

dao-tao-may-chan-doan-7

 

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